Terms and Conditions

BEAUTY BRAND GROWTH ROADMAP TERMS AND CONDITIONS

Introduction

Please read carefully. In order to avoid confusion and to clarify the rights and obligations between our parent company, Erin's Faces Inc (“Erin's Faces” or “we” or “us” or "The Company") and its workshop participants (“you”), we require that all participants read and agree to these workshop terms and conditions (the “Workshop Terms of Use”). By enrolling in the Beauty Brand Growth Roadmap or by accessing or using this website as well as all related websites operated by Erin's Faces (which includes https://www.erinsfaces.com/ and https://erinwilliamscoach.com among others) (collectively the “Site”), you agree to these Terms of Use.

Program/Service

Company agrees to provide Program, “Beauty Brand Growth Roadmap®️” (herein referred to as “Program”) as outlined on the web page where You register, which may include digital or downloadable resources, an online course, one-on-one or group coaching, workshops, trainings online private forums operated by Company (for any purpose), whether on a website hosted by Company or a third-party website such as an online course platform or facebook.com. As a condition of participating in the Program, you agree to be bound by and to abide by all policies and procedures set out in this Agreement, including those incorporated by reference.

The Company will periodically make updates to the core program, and you will have access to updated materials for as long as the Company continues to offer the Program Area to its customers, which is what is referred to as “Lifetime Access” in our marketing materials.

From time to time, the Company may offer bonuses to individuals who sign up for the Program. You shall be entitled to any bonuses offered to you at the time of your enrollment. Bonuses are not guaranteed to be available for the entire lifespan of the program and they vary depending on specific live and automated promotions throughout the year.

The Company reserves the right to offer additional program elements from time to time, for any subgroup of participants. These additional program elements are a bonus, not a part of the services included in the base version of the Program. The selection of the participants who may participate in any additional program elements is at the sole discretion of the Company.

Payment Policy

You are responsible to pay for the Beauty Brand Growth Roadmap in full (including all applicable sales and other taxes or fees).

In consideration of Your access to the Program, you agree to pay the following fees:

You may choose between a single payment of $1,997 (due immediately) or 6 monthly payments of $387. If you select the payment plan, you must pay the initial payment today and then your selected payment method will be automatically charged the following 5 payments on a monthly basis, for a total payment of $2,322.

The Beauty Brand Growth Roadmap is not a “pay in part” program where you can pay for access to certain content or modules and not others. This is a full immersion program, and payment is required in full, in advance, unless you have arranged for a payment plan. Payment plans are available as an option to all students during the registration process. If you opt for monthly payments, you will remain responsible for those payments unless you obtain a refund according to the Program’s Refund Policy set forth below. You may not cancel or avoid these payments except through the Refund Policy. In the event that any payment is not made, the Company shall immediately suspend your access to the Program and any bonuses.

Credit Card Processing

We (or our third-party payment processor) shall authorize your credit card, bank account, or other approved payment facility you provided during the registration process for the full payment of the fees and any applicable taxes, and you hereby consent to the same. All payments shall be made in U.S. currency.

You must provide current, complete, and accurate billing and credit card information. You must promptly update all billing information (such as billing address, card number, and expiration date) to keep your account current, complete, and accurate, and you must promptly contact us if your credit card is lost or stolen, or if you become aware of a potential breach of account security (such as an unauthorized disclosure or use of your sign-in name or password). You hereby authorize Erin's Faces and/or Erin Williams Coaching and Consulting to obtain or determine updated or replacement expiration dates for your credit card in the event that the credit card you provided us expires. We reserve the right to charge any renewal card issued to you to the same extent as the expired card. If payment is not received from your credit card issuer, you hereby agree to pay all amounts due upon demand. You agree to pay all costs of collection, including attorney’s fees and costs, on any outstanding balance. In certain instances, the issuer of your credit card may charge you a foreign transaction fee or related charges, which you will be responsible to pay. You are advised to check with your bank and credit card issuer for details.

Payment Plans

If you register for the Beauty Brand Growth Roadmap using a payment plan, your payments are made by automatic draft to your card every 30 days, starting with your registration date. We are unable to change the dates that payments are drafted.

If your card is declined, expires, or you miss a payment for any other reason, you will have seven (7) days in which to remit payment before access to all course content and the Beauty Brand Growth Roadmap. Access to the Beauty Brand Growth Roadmap will be reinstated once your account is back in good standing.

Payment plans may be paid off early. To pay your remaining balance, contact [email protected].

Workshop Refund Policy

We want you to be satisfied with your purchase, but we also want you to give your best effort to apply all of the strategies in the course. Please do not enroll in the Beauty Brand Growth Roadmap if you do not plan to complete it or just want to "check it out." Although we recognize that circumstances can change, we put an incredible amount of time and effort into our courses, and we expect participants to dedicate the same high level of commitment. The Company provides a 7-day money-back guarantee for the Program. That money-back guarantee is governed by the following terms:

In order to qualify for a refund you must submit proof that you did the work in the course and it did not work for you. In the event that you decide your purchase was not the right decision, contact our support team at [email protected] and let us know you’d like a refund within 7 days after the date the first module is released, by 3:59pm PDT (“Refund Period”). You must include your coursework with your request for a refund, as outlined below. If you request a refund and do not include your coursework by the end of the Refund Period, you will not be granted a refund. Refunds may be subject to processing and administrative fees and other associated costs.

You must submit ALL of the following items with your request for a refund and all must be filled out completely:

Requirement 1: Complete and attach your answers to the "Crafting Your Mission Statement" worksheet.
Requirement 2: Complete and attach your answers to the "Defining Your Brand Values" worksheet.
Requirement 3: Complete and attach your answers to the "Crafting Your Space for Success" worksheets.
Requirement 4: Complete and attach your answers to the "Money Chat" worksheet.
Requirement 5: Tell us why this course was not a good fit for you and your business needs. What did you expect that you did not get once inside the program?

We will NOT provide refunds for any request that comes more than 7 days after the date of Module 1 release. After the Refund Period, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless of whether you complete the program.

Please note: If you opted for a payment plan and you do not request a refund within the Refund Period, with the required coursework at the time of your refund request, you are required by law to complete the remaining payments of your payment plan.

Upon determining that you are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds.

If you receive a refund of any purchase through this money-back guarantee, that shall immediately terminate any and all licenses granted you to use the material provided to you under this Agreement and the Company’s Terms of Use. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.

All refunds are discretionary as determined by Erin's Faces Inc. To further clarify, we will not provide refunds for requests made after the Refund Period and all payments must be made on a timely basis. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

In all other cases, because of the extensive time, effort, preparation and care that goes into creating and providing the Program, the Company has a no refund policy. Unless otherwise provided by law, you acknowledge that we do not offer refunds for any portion of your payment for any of our Program and no refunds will be provided to you. By using and/or purchasing our Program, you understand and agree that, except for the limited refund policy described above, all sales are final and no refunds will be provided.

Since we have a clear and explicit Refund Policy in these terms that you have agreed to prior to completing the purchase of the Program, we do not tolerate or accept any type of chargeback threat or actual chargeback from your credit card company or payment processor. If a chargeback is placed on a purchase or we receive a chargeback threat during or after your purchase, we reserve the right to report the incident to all three credit reporting agencies or to any other entity for inclusion in any chargeback database or for listing as a delinquent account, which could have a negative impact on your credit report score. The information reported will include your name, email address, order date, order amount, and billing address. Chargeback abusers wishing to be removed from the database shall make the payment for the amount of the chargeback.

Company reserves the right, in its sole discretion, to determine how to discipline a participant who violates these Terms. Therefore, if a participant disagrees with how the Company disciplines another member and requests a refund, the Company will deny such request.

Furthermore, if a participant violates these Terms, the Company reserves the right, in its sole discretion, to offer the participant another opportunity to abide by these Terms. If a participant disagrees with the Company offering another participant a second opportunity to follow these terms, no grounds for a participant to receive a refund would be created, and any request for a refund on this basis shall be denied.

If, in the Company’s sole right and discretion, you persist with behaviors or actions that violate these Terms, the Company may terminate your access and participation in the Program without notice and without refund.

If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: [email protected].

General Terms of Use

We understand that many of our workshop participants hope to start their own business or improve an existing business. While we are grateful for the opportunity to share our expertise with people who share our passion—whether they’re here for entrepreneurial reasons or purely for personal enrichment—the expertise we offer through our workshops is the result of years of hard work and we must take certain steps to protect our proprietary information. For that reason, as a condition to accessing or using the Site or participating in the Beauty Brand Growth Roadmap, you hereby agree to the following terms:

You agree that the Site itself, as well as all content, videos, training materials, products, services and/or other materials, made available on the Site by us or other third parties, as well as the look and feel of all of the foregoing, (collectively referred to as the “Content”) are the property of Erin Williams Coaching and Consulting and Erin's Faces and/or its third party contracting partners. “Content” includes all proprietary videos, HTML/CSS, Javascript, graphics, voice, and sound recordings, artwork, photos, documents, text, coursework, training modules, trade names, trademarks, images and biographical information of people contained in the Site, and all copyright, trademark, and other proprietary rights attendant to the foregoing. Subject to your compliance with these Workshop Terms of Use, Erin's Faces hereby grants you a limited license, which is non-exclusive, non-transferable, and non-sublicense-able, to access, view, and use the Site and the Content solely for your personal non-commercial purposes. No Content may be disclosed, copied, screenshotted, reproduced, republished, uploaded, posted, transmitted, distributed, sold, used for public or commercial purposes, or downloaded in any way unless written permission is expressly granted in advance by Erin's Faces. Modification of the Content or use of the Content for any other purpose is a violation of the copyright and other proprietary rights of Erin's Faces, as well as other authors who created the materials, and may be subject to monetary damages and penalties. Elements of the Site are protected by trade dress, trademark, unfair competition, and other state and federal laws and may not be copied or imitated in whole or in part, by any means, including, but not limited to, the use of framing or mirrors. If you violate any part of these Workshop Terms of Use, your permission to access and/or use the Content and the Site automatically terminates and you must immediately destroy any copies you have made of any Content.
The Site may contain links to third-party websites (“External Sites”). These links are provided solely as a convenience to you and not as an endorsement by us of the content on such External Sites. The content of such External Sites is developed and provided by third parties. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or any content located on such External Sites. We are not responsible for the content of any linked External Sites and do not make any representations regarding the content or accuracy of materials on such External Sites. You should take precautions when downloading files from all websites to protect your computer from viruses and other destructive programs. If you decide to access linked External Sites, you do so at your own risk.
Erin Williams Coaching and Consulting and Erin's Faces have the right, but has no obligation, to remove content and accounts containing materials that it deems, in its sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Workshop Terms of Use. If you believe that your intellectual property rights are being violated and/or that any work belonging to you has been reproduced on the Site or in any Content in any way, you may notify us at [email protected]. Please provide your name and contact information, the nature of your work and how it is being violated, all relevant copyright and/or trademark registration information, the location/URL of the violation, and any other information you believe is relevant.
While Erin's Faces uses reasonable efforts to include accurate and up-to-date information in the Site, we make no warranties or representations as to its accuracy. Neither Erin Williams Coaching and Consulting nor Erin's Faces assume any liability or responsibility for any errors or omissions in the content of the Site.
When you register with Erin Williams Coaching and Consulting and/or Erin's Faces and/or this Site, you expressly consent to receive any notices, announcements, agreements, disclosures, reports, documents, communications concerning new products or services, or other records or correspondence from Erin's Faces and/or Erin Williams Coaching. You consent to receive notices electronically by way of transmitting the notice to you by email.
If you send comments or suggestions to us, including, but not limited to, notes, text, drawings, images, designs or computer programs, such submissions shall become, and shall remain, the sole property of Erin Williams Coaching and Consulting and Erin's Faces. No submission shall be subject to any obligation of confidence on the part of Erin Williams Coaching and Consulting and Erin's Faces. Erin Williams Coaching and Consulting and Erin's Faces shall exclusively own all rights to (including intellectual property rights thereto), and shall be entitled to unrestricted use, publication, and dissemination as to all such submissions for any purpose, commercial or otherwise without any acknowledgment or compensation to you.
We use commercially reasonable efforts to restrict unauthorized access to our data and files. However, no system whether or not password protected can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files you store using the Site. Use of the Site is completely at your own risk. Please refer to Erin Williams Coaching and Consulting and Erin's Faces Privacy Policy for more information on how your information may be protected and stored.
Erin Williams Coaching and Consulting and Erin's Faces will not intentionally disclose any personally identifying information about you to third parties, except where we, in good faith, believe such disclosure is necessary to comply with the law or enforce these Workshop Terms of Use. By using the Site, you signify your acceptance of Erin Williams Coaching and Consulting and Erin's Faces' Privacy Policy.
All Content on the Site is provided “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. Erin's Faces does not warrant or make any representations regarding the use of the materials in the Site, the results of the use of such materials, the suitability of such materials for any user’s needs or the likelihood that their use will meet any user’s expectations, or their correctness, accuracy, reliability, or correction. Erin Williams Coaching and Consulting and Erin's Faces likewise do not warrant or make any representations or guarantees that you will earn any money using the Site or our workshops, technology, or services. You accept all responsibility for evaluating your own earning potential as well as executing your own business and services. Your earning potential is entirely dependent on your own products, ideas, and techniques; your execution of your business plan; the time you devote to the program, ideas and techniques offered and utilized; as well as your finances, your knowledge and your skill. Since these factors differ among all individuals, we cannot and do not warrant or make any representations or guarantees regarding your success or income level as a result of our services. Erin Williams Coaching and Consulting and Erin's Faces do not warrant that use of the materials will be uninterrupted or error free, that defects will be corrected, or that this Site, the Content, and/or the materials available on this Site are free from bugs or viruses or other harmful components. You assume all responsibility for the cost of all necessary repairs or corrections. Please note that the applicable jurisdiction may not allow the exclusion of implied warranties. Some of the above exclusions may thus not apply to you.
Erin Williams Coaching and Consulting and Erin's Faces shall not be responsible for any performance or service problems caused by any third party website or third party service provider (including, for example, your web service provider service, payment services, your software and/or any updates or upgrades to that software). Any such problem shall be governed solely by the agreement between you and that provider. Erin Williams Coaching and Consulting and Erin's Faces reserve the right to determine, in its sole discretion, whether it is responsible for any such malfunction or disruption. Erin Williams Coaching and Consulting and Erin's Faces also reserves the right to limit your use of the Site and/or the Content or to terminate your account should we determine that you have violated these terms of use, or that you have violated any other rules or conditions of Erin Williams Coaching and Consulting or Erin's Faces. Without limiting the foregoing, Erin Williams Coaching and Consulting and Erin's Faces reserve the right to refuse access to the Site and/or the Content, products and/or services to anyone in its sole discretion.
In no event shall Erin Williams Coaching and Consulting or Erin's Faces be liable for any special, incidental, indirect, punitive, reliance or consequential damages, whether foreseeable or not, including, but not limited to, damage or loss of property, equipment, information or data, loss of profits, revenue or goodwill, cost of capital, cost of replacement services, or claims for service interruptions or transmission problems, occasioned by any defect in the Site, the Content, and/or related materials, the inability to use services provided hereunder or any other cause whatsoever with respect thereto, regardless of theory of liability. This limitation will apply even if Erin Williams Coaching and Consulting or Erin's Faces has been advised or is aware of the possibility of such damages.
You agree to indemnify and hold Erin Williams Coaching and Consulting and Erin's Faces and each of its members, managers, directors, officers, employees, and agents, harmless from any and all liabilities, claims, damages and expenses, including reasonable attorney’s fees, arising out of or relating to (i) your breach of these Workshop Terms of Use, (ii) any violation by you of law or the rights of any third party, (iii) any materials, information, works and/or other content of whatever nature or media that you post or share on or through the Site, (iv) your use of the Site or any services that we may provide via the Site, and (v) your conduct in connection with the Site or the services or with other users of the Site or the services. Erin Williams Coaching and Consulting and Erin's Faces reserve the right to assume the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such event, you shall provide us with such cooperation as may be reasonably requested.
The provisions of these Workshop Terms of Use are for the benefit of Erin Williams Coaching and Consulting and Erin's Faces, its subsidiaries and affiliates, and its third party contracting partners and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.
These Workshop Terms of Use shall be governed by and construed in accordance with the laws of the State of New Jersey, without giving effect to any principles of conflicts of law. The Site is based in the United States, and we make no claims concerning whether the Content may be downloaded, viewed, or be appropriate for use outside of the United States. If you access the Site or the Content from outside of the United States, you do so at your own risk. Whether inside or outside of the United States, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction.
In the event of a dispute arising under or relating to these Workshop Terms of Use, the Content, or the Site (each, a “Dispute”), either party may elect to finally and exclusively resolve the dispute by binding arbitration in Essex County, New Jersey, governed by the Federal Arbitration Act (“FAA”). Any election to arbitrate, at any time, shall be final and binding on the other party. IF EITHER PARTY CHOOSES ARBITRATION, NEITHER PARTY SHALL HAVE THE RIGHT TO LITIGATE SUCH CLAIM IN COURT OR TO HAVE A JURY TRIAL. ARBITRATION IS DIFFERENT FROM COURT, AND DISCOVERY AND APPEAL RIGHTS MAY ALSO BE LIMITED IN ARBITRATION. All disputes will be resolved before a neutral arbitrator selected jointly by the parties, whose decision will be final, except for a limited right of appeal under the FAA. The arbitration shall be commenced and conducted by JAMS pursuant to its then current Comprehensive Arbitration Rules and Procedures and in accordance with the Expedited Procedures in those rules, or, where appropriate, pursuant to JAMS’ Streamlined Arbitration Rules and Procedures. All applicable JAMS’ rules and procedures are available at the JAMS website: www.jamsadr.com. Each party will be responsible for paying any JAMS filing, administrative, and arbitrator fees in accordance with JAMS rules. Judgment on the arbitrator’s award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The arbitration may be conducted in person, through the submission of documents, by phone, or online. If conducted in person, the arbitration shall take place in Essex County, New Jersey. The parties may litigate in court to compel arbitration, to stay a proceeding pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator. The parties shall cooperate in good faith in the voluntary and informal exchange of all non-privileged documents and other information (including electronically stored information) relevant to the Dispute immediately after commencement of the arbitration. Notwithstanding the foregoing, nothing in these Workshop Terms of Use will prevent Erin Williams Coaching and Consulting and/or Erin's Faces from seeking injunctive relief in any court of competent jurisdiction as necessary to protect our proprietary interests.
You agree that any arbitration or proceeding shall be limited to the Dispute between us and you individually. To the full extent permitted by law, (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any Dispute to be arbitrated or resolved on a class action-basis or to utilize class action procedures; and (iii) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST US ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
You acknowledge and agree that in the event of a breach or threatened violation of our intellectual property rights and confidential and proprietary information by you, we will suffer irreparable harm and will therefore be entitled to equitable relief to enforce these Workshop Terms of Use. We may, without waiving any other remedies under these Workshop Terms of Use, seek from any court having jurisdiction any interim, equitable, provisional, or injunctive relief that is necessary to protect our rights and property pending the outcome of the arbitration referenced above. You hereby irrevocably and unconditionally consent to the personal and subject matter jurisdiction of the Superior Court of Essex County, New Jersey, or the federal court in the Western District of Trenton, New Jersey, for purposes of any such action by us.
Our failure to act on or enforce any provision of the Agreement shall not be construed as a waiver of that provision or any other provision in these Workshop Terms of Use. No waiver shall be effective against us unless made in writing, and no such waiver shall be construed as a waiver in any other or subsequent instance. Except as expressly agreed by us and you in writing, this agreement constitutes the entire Agreement between you and us with respect to the subject matter, and supersedes all previous or contemporaneous agreements, whether written or oral, between the parties with respect to the subject matter. These Workshop Terms of Use will inure to the benefit of our successors, assigns, licensees, and sublicensees. If any provision of these Workshop Terms of Use shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

Force Majeure

The Company shall not be liable or responsible to You, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of the Company including, without limitation, acts of God, flood, fire, earthquake, pandemic, death, illness or incapacity of Erin Williams, explosion, any local, state, federal, national or international law, governmental order or regulation, governmental actions, war, invasion, or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lock-outs, strikes or other labor disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage (collectively, “Force Majeure Event”). Upon occurrence of any Force Majeure Event, the Company shall give notice to you of its inability to perform or of delay in completing the Program and shall propose revisions to the schedule for completion of the Program or other accommodations, or may terminate this Agreement.

Updates

Our Workshop Terms of Use may change from time to time and all updates will be posted on this page. Your continued use of the Site after we post any modifications to the Workshop Terms of Use on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Workshop Terms of Use.

Last Updated: January 6, 2025

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